Kukri is dedicated to providing customers with innovative bespoke kit and services. We achieve this through our 400 uniquely flexible factory employees in China and our 63 employees spread around the globe in the United Kingdom, Hong Kong, Spain, Australia and New Zealand. For Kukri Stock Shop Enquiries or Sales: Email:
kukristockshop@kukrisports.com Phone: + 44 (0) 1772 33 88 99
Buying Online: Buying online from your Team Shop couldn't be easier. Choose the products you are interested in from the left navigation column on each page. Once you have selected the product you wish to purchase select your size and enter the quantity and click the "Add to Basket" icon. Items will be added to your "Shopping Basket", if you would like to buy more items then just continue adding items to your basket. If you are finished then click on the shopping bag (bottom left of screen) or click 'shopping bag' from the menu across the bottom of the screen, this will take you to a page where you can review your order before you pay. If you change your mind on a product or need to adjust the size after hitting the "Add to Basket" icon, you can amend this from your "Shopping Basket". You can also remove a product in the "Shopping Basket" section. To review items purchased at any point click on "Shopping Basket". To purchase items at any point after selecting sizes/quantities and adding them to your basket, choose "Check out & Pay". For support with sizing please refer to the Kukri Size Guide or contact the Stock Shop on + 44 (0) 1772 33 88 99.
Purchasing, Payment & Taxes: When you have completed your shopping experience you can proceed to the purchase and payment stage by clicking "Checkout" on any of the shop or product pages. The information you provided when you registered will be automatically populated in the appropriate fields. You may change this information manually if required. Please note you will need to provide an order reference in the space above the pricing summary marked "Order Reference". This reference can be a purchase order number or text to reference your purchase (example: Jim's Birthday Gift).
Taxes Pricing will be shown in British Pounds and will include the required 15% VAT (Value Added Tax) where applicable. Youth products (age 13 and below) will not have VAT applied as per English Law. Please note that Kukri is not responsible for any added fees or duties assigned to international orders.
BFPO Some overseas BFPO addresses are entitled to VAT free shopping. If you qualify, select BFPO from the "Country" drop down options and enter your BFPO number in the postcode section. Please note, your address will be confirmed as a BFPO address and you may be asked to provide a signed letter from your company C.O. before your order can be dispatched without VAT charges.
Credit & Debit Cards We accept most major credit and debit cards for payment. All payment is due in full at the point of purchase. If you are placing an order from outside the U.K., your credit card company will convert the transaction total to the currency of the card. (Example: You are a US resident; your credit card company will convert the charge for the purchase into US dollars on your statement).
Product Out Of Stock: In the rare event a selected product is not in stock at the time of purchase, Kukri will contact you within 2 working days of the purchase to advise you and provide the next available delivery date or offer you an alternative product or the opportunity to cancel your order.
Delivery & Handling Charges: All orders will be dispatched within 2 working days from point of purchase. Handling charges for U.K and Ireland orders under £50 will be charged at a flat rate of £4.50. All orders over £50 will be free of charge. Handling charges for the rest of the world will be a flat rate of £9.50 per order regardless of order value. Handling charges will be part of your total order cost and will be indicated as a delivery charge on your total purchase detail which appears prior to the entry of your credit/debit card details. Delivery to addresses within the U.K and Ireland will be 7 working days from order placement. Please allow up to 28 days for delivery to all other international addresses. Please note that Kukri is not responsible for any additional duties or fees associated with international orders.
Credit Card Security All credit and debit card details used on the Kukri Stock Shop are encrypted using 128 bit encryption. The information is directly entered to the PROTEX system which is SSL Certified. Kukri does not have the ability to view or retain any information related to customer credit or debit card details.
Customer Guarantee & Returns Procedure: Kukri is dedicated to fantastic products and service. However, customers should note that all items ordered through the Team Shops are custom made so returns or exchanges can only be accommodated where Kukri has made an error in your order selections or the product is faulty. So
PLEASE ENSURE YOU SELECT CORRECT SIZES FOR YOUR ORDER. To advise of an error or fault in your item please email clubshoporders@kukrisports.com. A response will be provided within 48 working hours from Monday to Friday
Faulty Goods Kukri strives to ensure all goods supplied are of the highest quality and design. If you receive a faulty item, please return it to: The Kukri Stock Shop 333 Ranglet Road, Walton Summit Preston, Lancashire PR5 8AR United Kingdom Please enclose a note indicating the reason for return as "Faulty Goods" and explain the concern.
Contacting Us: The Kukri stock Shop can be reached by email: kukristockshop@kukrisports.com Kukri Stock Shop is a trading name of Kukri Sports Limited. Telephone: +44 (0) 1772 33 88 99 Fax: +44 (0) 1772 33 00 55
Mailing Address: Kukri Stock Shop 333 Ranglet Road Walton Summit Preston, Lancashire PR5 8AR United Kingdom
Privacy Policy The Kukri Stock Shop and/or Kukri Sports Limited never disclose any customer information with third parties.
Copyright Policy: All images and text used on this site are the property of the Kukri Stock Shop and/or Kukri Sports Limited and may not be used wholly or in part without express written permission from the Kukri Stock Shop and/or Kukri Sports Limited.
